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Wallace Cotton: Replatform & Redesign
New Zealand homeware brand delivering relaxed luxury with premium natural fabrics.
Services
Shopify Replatform
System Integration
UI/UX Design
Web Development
Website & Data Migration
Support & Optimisation
industries
Home & Decor
Wallace Cotton partnered with Moustache Republic to replatform and redesign their ecommerce site on Shopify Plus. The objective: migrate without disrupting refined in-store and online processes while elevating the customer experience. A core focus was integrating OnTempo for seamless syncing between physical retail and digital channels, ensuring real-time inventory accuracy, clean order flow, and cohesive customer profiles across touch points.
How we did it
strategy
Shopify replatform planning
Retail systems integration
Operational risk mitigation
design
Brand-true styling
Premium user flow
Mobile-first execution
development
Shopify Plus build
OnTempo integration
Customised account features
The Challenge
Seamless migration without disrupting retail operations
- Replatforming without affecting long-standing POS processes
- First-time OnTempo integration with Shopify requiring custom solution by Moustache Republic
- Unexpected display of discontinued products due to live data sync
- High dependency on accuracy for loyalty, gift card, and transaction history
The Solution
Replatformed for elegance, engineered for retail harmony
- Replatformed to Shopify Plus with brand-consistent, mobile-optimised UX
- Developed a custom MR OnTempo connector for real-time inventory and data sync
- Built account and checkout extensions: Loyalty, Store Credit, Gift Card, and Order History
- Resolved live product feed issues through smart connector filtering logic
- Integrated Dotdigital for automated back-in-stock alerts
- Added flexible pre-order functionality to extend merchandising capability
Grow with the mo.
Talk to us about how we can grow your eCommerce business too.
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