Ceres Organics: Replatform

New Zealand’s leading certified organic food brand, dedicated to sustainability and wellness.

Ceres Organics partnered with Moustache Republic to replatform their ecommerce operation from a legacy platform to Shopify Plus, establishing a modern, scalable commerce architecture built for growth. The engagement delivered a custom Shopify Plus implementation, ERP integration, and a marketing automation stack designed to improve performance, increase conversion, and unlock operational efficiency across B2C.

Strategy

Replatform to Shopify Plus to replace legacy infrastructure with a scalable, API-first commerce foundation

Design a conversion-led customer experience underpinned by UX best practice and data insights

Implement tightly integrated systems across ERP, marketing, and onsite engagement

Design

Custom UI design system aligned to Ceres Organics’ brand and sustainability positioning

Simplified information architecture and navigation to improve product discovery

Designed content-driven commerce patterns connecting recipes, education, and products

Optimised templates for merchandising flexibility and internal content control

Development

Implemented Shopify Plus with custom theme architecture and modular components

Integrated Microsoft Dynamics 365 for ERP, inventory, and order synchronisation

Implemented Klaviyo for advanced segmentation and lifecycle automation

Integrated Wishlist Plus (Swym) to support engagement and repeat visits

Built recipe-to-product relationship logic for cross-sell functionality

Migrated product, customer, and content data into Shopify Plus

Deployed Hotjar for behavioural tracking and UX optimisation

Ceres Organics required a platform capable of supporting rapid digital growth while giving internal teams greater control over content, merchandising, and marketing. Their previous platform constrained site performance, slowed operational workflows, and limited the ability to deploy modern ecommerce functionality.

Moustache Republic delivered a full Shopify Plus replatform, underpinned by a custom-designed front end and tightly integrated backend systems. The new architecture enables fast content updates, flexible merchandising, and sophisticated marketing automation, while maintaining enterprise-grade reliability.

Since launch, the new Shopify Plus ecosystem has delivered significant commercial uplift:

  • + 108% increase in sales volume
  • + 458% increase in conversion rate
  • + 1400% increase in overall website traffic
  • - 29% reduction in bounce rate
  • + 19% increase in average session duration (125 seconds)
  • + 84% increase in B2C revenue

Shopify Plus now serves as the core commerce engine for Ceres Organics, providing a stable, extensible foundation for ongoing optimisation and international growth.

SUCCESSFULLY MIGRATED TO
In 12 months increase in sales volume by
108%
Increase in conversion rate by
458%
Increase in website traffic
1400%

The challenge

Legacy infrastructure limiting performance, agility and scale.
  • Platform was difficult to maintain and extend
  • Content updates required developer involvement
  • Limited customer engagement and personalisation capabilities
  • Disconnected backend systems
  • Performance and scalability constraints
Using a powerful platform and tech-stack combination

The solution

A composable Shopify Plus architecture built for growth.
  • Replatformed to Shopify Plus as the core commerce platform
  • Delivered a custom-designed, modular theme architecture
  • Integrated Microsoft Dynamics 365 for ERP synchronisation
  • Implemented Klaviyo for automated lifecycle marketing
  • Added Wishlist Plus to drive engagement and retention
  • Built recipe-to-product cross-sell functionality
  • Migrated all data into Shopify Plus
  • Implemented Hotjar to support ongoing UX optimisation

Grow with the mo.

Talk to us about how we can grow your eCommerce business too.
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