MitoQ: D2C & B2B Migration
A global leader in cellular health, transforming operations with a unified Shopify Plus ecosystem.
MitoQ partnered with Moustache Republic to consolidate its digital infrastructure and streamline operations across D2C and B2B. The project involved migration from legacy platform and tech to a tightly integrated Shopify Plus environment, delivering scalable performance, reduced costs, and a frictionless customer experience across two global storefronts.
Consolidated multi-platform architecture into a centralised Shopify Plus framework
Unified D2C and B2B models through parallel storefronts for global reach
Focused on reducing vendor reliance, operational inefficiencies and platform fragmentation
Delivered a consistent brand experience across two Shopify storefronts (US and RoW)
Designed intuitive customer flows for both retail and wholesale journeys
Prioritised ease of navigation, education, and conversion optimisation
Migrated core eCommerce stack to Shopify Plus with Recharge, Gorgias and Klaviyo
Built scalable subscription workflows with Recharge for improved retention
Integrated segmented email flows and analytics via Klaviyo
Implemented Gorgias for contextual support tied to order data
Ensured dual-store structure to support multi-entity operations

With ambitious growth across international markets and a complex stack slowing down internal workflows, MitoQ needed a smarter, leaner ecosystem. We led the replatforming of their digital commerce and marketing infrastructure from to Shopify Plus, Recharge, Klaviyo and Gorgias.
This not only reduced costs and complexity, but also enabled the brand to better scale operations and personalise the customer experience. Two Shopify storefronts now power global operations - one for the US and one for the rest of the world - supported by an integrated subscription engine, automated marketing, and streamlined customer service.
The challenge
- Disconnected systems created operational inefficiencies
- High reliance on vendors for support, with limited internal control
- Marketing and customer service teams constrained by lack of integration
- Fragmented customer experience across D2C and B2B operations
- Subscription workflows were clunky and lacked flexibility



The solution
- Migrated from to Shopify Plus with dual storefronts (US and RoW)
- Replaced old tech with Klaviyo for granular segmentation and lifecycle flows
- Shifted to Recharge for seamless subscription management
- Deployed Gorgias for integrated, data-driven customer service
- Reduced tech stack complexity and unlocked cost efficiencies






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