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Jurlique: POS & Omnichannel
Luxury skincare meets seamless omnichannel commerce.
Jurlique partnered with Moustache Republic to unify their retail and ecommerce operations through a full omnichannel upgrade. With a sharp focus on Shopify POS migration, theme optimisation, and smarter promotions, the project was delivered just in time for Black Friday - giving Jurlique a more connected, customer-first experience across channels.
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Migrated from Lightspeed POS to Shopify POS to unify online and in-store systems
Upgraded site functionality and backend logic to improve team efficiency and conversion
Delivered a future-ready omnichannel experience under tight timelines
Conducted a performance and usability audit of the Shopify theme
Re-themed the site to boost conversion and streamline content workflows
Ensured consistency between digital and in-store experience with updated UX
Migrated Jurlique from Lightspeed to Shopify POS for seamless omnichannel control
Implemented Click and Collect functionality for improved customer fulfilment
Enabled gift-with-purchase logic using BOGOS and Regios for dynamic pricing
Integrated Givy for cross-channel gift card use (in-store and online)
Connected Indigo8 for store-level inventory and clearance pricing management
Integrated Athos Commerce to power smarter on-site search and recommendations
Jurlique needed to evolve their retail and digital systems fast, with Black Friday approaching and customer expectations rising. Their POS and ecommerce platforms were disconnected, promotions were limited, and the site wasn’t converting as it should.
Moustache Republic stepped in to deliver a complete omnichannel transformation: migrating to Shopify POS, enabling Click and Collect, implementing advanced promotional tools, and refreshing the site theme for both speed and performance. We also connected Givy to allow gift cards to be used across touchpoints, integrated Indigo8 to manage inventory and clearance pricing across stores, and brought in Athos Commerce to power smarter search.
Jurlique now has a cleaner, faster, more connected experience - ready for both peak season and long-term growth.
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The challenge
- Retail and ecommerce were siloed: Lightspeed POS disconnected from Shopify
- Gift cards couldn’t be used both in-store and online
- No Click and Collect offering for omnichannel customers
- Promotional capabilities were limited (no dynamic GWP or BOGO)
- Existing theme underperformed in both UX and conversion
- No centralised inventory control or clearance pricing setup
The solution
- Migrated from Lightspeed to Shopify POS for unified commerce
- Enabled cross-channel gift card redemption via Givy
- Introduced Click and Collect functionality
- Implemented BOGO and GWP campaigns using BOGOS and Regios apps
- Integrated Indigo8 for multi-store inventory and clearance pricing
- Re-themed the Shopify store for better conversion and easier internal management
- Integrated Athos Commerce for search and product discovery
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Grow with the mo.
