.svg){kind=logo}
Wallace Cotton
New Zealand homeware brand delivering relaxed luxury with premium natural fabrics.
Wallace Cotton partnered with Moustache Republic to replatform and redesign their ecommerce site on Shopify Plus. The objective: migrate without disrupting refined in-store and online processes while elevating the customer experience. A core focus was integrating OnTempo for seamless syncing between physical retail and digital channels, ensuring real-time inventory accuracy, clean order flow, and cohesive customer profiles across touch points.
.svg){kind=small}
Shopify replatform planning
Retail systems integration
Operational risk mitigation
Brand-true styling
Premium user flow
Mobile-first execution
Shopify Plus build
OnTempo integration
Customised account features
To bring Wallace Cotton’s elegant, established brand online without disrupting core systems, Moustache Republic led a complete redesign and replatform to Shopify Plus. A critical piece was integrating OnTempo—Wallace Cotton’s POS and retail system, ensuring real-time data flow for inventory, order history, loyalty, and customer records.
This was the first time connecting OnTempo with Shopify, requiring a bespoke connector developed in-house to maintain accuracy and integrity across channels. The redesigned site also included enhancements like loyalty-based checkout extensions, gift cards, store credit, pre-order functionality, and Dotdigital’s back-in-stock automation.
Careful technical validation and stakeholder alignment ensured minimal disruption, with agile solutions deployed to resolve live data sync issues post-launch.
.avif)
.avif){kind=logo}
.avif)
The challenge
- Replatforming without affecting long-standing POS processes
- First-time OnTempo integration with Shopify requiring custom solution by Moustache Republic
- Unexpected display of discontinued products due to live data sync
- High dependency on accuracy for loyalty, gift card, and transaction history
The solution
- Replatformed to Shopify Plus with brand-consistent, mobile-optimised UX
- Developed a custom MR OnTempo connector for real-time inventory and data sync
- Built account and checkout extensions: Loyalty, Store Credit, Gift Card, and Order History
- Resolved live product feed issues through smart connector filtering logic
- Integrated Dotdigital for automated back-in-stock alerts
- Added flexible pre-order functionality to extend merchandising capability
Grow with the mo.
