Wallace Cotton: Replatform & Redesign

New Zealand homeware brand delivering relaxed luxury with premium natural fabrics.

Services
Shopify Replatform
System Integration
UI/UX Design
Web Development
Website & Data Migration
Support & Optimisation
Category
Shopify Replatform
industries
Home & Decor
tech stack
Shopify Plus
OnTempo
dotdigital
Trustpilot
swym
gorgias
Wallace Cotton partnered with Moustache Republic to replatform and redesign their ecommerce site on Shopify Plus. The objective: migrate without disrupting refined in-store and online processes while elevating the customer experience. A core focus was integrating OnTempo for seamless syncing between physical retail and digital channels, ensuring real-time inventory accuracy, clean order flow, and cohesive customer profiles across touch points.

To bring Wallace Cotton’s elegant, established brand online without disrupting core systems, Moustache Republic led a complete redesign and replatform to Shopify Plus. A critical piece was integrating OnTempo - Wallace Cotton’s POS and retail system, ensuring real-time data flow for inventory, order history, loyalty, and customer records.

This was the first time connecting OnTempo with Shopify, requiring a bespoke connector developed in-house to maintain accuracy and integrity across channels. The redesigned site also included enhancements like loyalty-based checkout extensions, gift cards, store credit, pre-order functionality, and Dotdigital’s back-in-stock automation.

Careful technical validation and stakeholder alignment ensured minimal disruption, with agile solutions deployed to resolve live data sync issues post-launch.

Using a powerful platform and tech-stack combination

How we did it

strategy

Shopify replatform planning

Retail systems integration

Operational risk mitigation

design

Brand-true styling

Premium user flow

Mobile-first execution

development

Shopify Plus build

OnTempo integration

Customised account features

The Challenge

Seamless migration without disrupting retail operations

  • Replatforming without affecting long-standing POS processes
  • First-time OnTempo integration with Shopify requiring custom solution by Moustache Republic
  • Unexpected display of discontinued products due to live data sync
  • High dependency on accuracy for loyalty, gift card, and transaction history

The Solution

Replatformed for elegance, engineered for retail harmony

  • Replatformed to Shopify Plus with brand-consistent, mobile-optimised UX
  • Developed a custom MR OnTempo connector for real-time inventory and data sync
  • Built account and checkout extensions: Loyalty, Store Credit, Gift Card, and Order History
  • Resolved live product feed issues through smart connector filtering logic
  • Integrated Dotdigital for automated back-in-stock alerts
  • Added flexible pre-order functionality to extend merchandising capability

Grow with the mo.

Talk to us about how we can grow your eCommerce business too.
Work with us
Shopify Integration
·
Retail
memobottle: PDP Optimisation

memobottle: PDP Optimisation

ShopifyPlus Replatform
·
Fashion & Apparel
birdsnest: Shopify Replatform

birdsnest: Shopify Replatform