Beautiful Ideas for Business

Category: Tony’s Toolbox

30 Nov 2017

Understand your customer behaviour using Fullstory

The best way to understand how your customers behave on your website is to literally watch them interact with it. I use a tool called Fullstory to do exactly that.   Fullstory records all of the customer interactions on your website by capturing the javascript events that take place. It then allows you to replay […]

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08 Nov 2017

Streamline Your Customer Service Process With Zendesk

Streamline customer service with Zendesk – Tony’s eCommerce toolbox   Providing good customer service is vital to the success of your business. If your customers don’t have a pleasant experience with your brand, then they probably won’t return. But providing great customer service definitely takes some effort. So, it is great to be able to […]

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